Source: https://www.joc.com/article/shippers-want-more-visibility-data-than-terminals-are-providing-survey-5938323

Shippers want more visibility data than terminals are providing: survey

A lack of alignment around visibility data between container terminal operators around the globe and the shippers and forwarders they serve results in underuse of operating systems and general supply chain inefficiencies, according to a report on the subject.

The report, produced by maritime consultant Thetius on behalf of terminal software vendor Kaleris, found that nearly 57% of terminal operators surveyed believe they provide good or very good visibility to their customers, while just 27% of shippers and freight forwarders participating said they are the recipients of good visibility from terminals.